Certify SSL Manager - Renewal Failure Notice

Question
1

I got two e-mails from Certify the Web today:

“Certify SSL Manager - Renewal Failure Notice”

When I open the program and try to test the certificates, it says failed with the following info. Does anyone know what this means and how to fix it?

image

2022-07-25 09:01:06.405 -04:00 [INF] ---- Beginning Request [basspig] ----
2022-07-25 09:01:06.405 -04:00 [INF] Certify/5.6.5.0 (Windows; Microsoft Windows NT 10.0.19044.0) 
2022-07-25 09:01:06.421 -04:00 [INF] Beginning Certificate Request Process: basspig using ACME Provider:Certes
2022-07-25 09:01:06.421 -04:00 [INF] Requested identifiers to include on certificate: www.basspig.com;basspig.com
2022-07-25 09:01:06.421 -04:00 [INF] Beginning certificate order for requested domains
2022-07-25 09:01:06.671 -04:00 [INF] BeginCertificateOrder: creating/retrieving order. Retries remaining:2 
2022-07-25 09:01:07.376 -04:00 [INF] Created ACME Order: https://acme-v02.api.letsencrypt.org/acme/order/292865260/109983577306
2022-07-25 09:01:07.564 -04:00 [INF] Fetching Authorizations.
2022-07-25 09:01:08.001 -04:00 [INF] Got http-01 challenge https://acme-v02.api.letsencrypt.org/acme/chall-v3/134503928296/TFU12Q
2022-07-25 09:01:08.126 -04:00 [INF] Got dns-01 challenge https://acme-v02.api.letsencrypt.org/acme/chall-v3/134503928296/Vis6uw
2022-07-25 09:01:08.361 -04:00 [INF] Got http-01 challenge https://acme-v02.api.letsencrypt.org/acme/chall-v3/134503928306/wdPULw
2022-07-25 09:01:08.486 -04:00 [INF] Got dns-01 challenge https://acme-v02.api.letsencrypt.org/acme/chall-v3/134503928306/CytFfQ
2022-07-25 09:01:08.486 -04:00 [INF] Attempting Domain Validation: www.basspig.com
2022-07-25 09:01:08.486 -04:00 [INF] Registering and Validating www.basspig.com 
2022-07-25 09:01:08.486 -04:00 [INF] Preparing automated challenge responses (www.basspig.com)
2022-07-25 09:01:08.501 -04:00 [INF] DNS: Creating TXT Record '_acme-challenge.www.basspig.com' with value 'Avcxd_P0SHOqMviOHslsEaRAoNahAx8Npef7U1XAKhA', in Zone Id '' using API provider 'NameCheap DNS API (Deprecated)'
2022-07-25 09:01:08.678 -04:00 [ERR] Failed to get a batch of domain zones.
System.Exception: NameCheap API method https://api.namecheap.com/xml.response?Page=1&PageSize=99&SortBy=NAME&ApiUser=Basspig&ApiKey=[REDACTED]&UserName=[REDACTED&Command=namecheap.domains.getList&ClientIp=[REDACTED] returned an error status 'ERROR':
<?xml version="1.0" encoding="utf-8"?>
<ApiResponse Status="ERROR" xmlns="http://api.namecheap.com/xml.response">
  <Errors>
    <Error Number="1011150">Invalid request IP: 32.221.232.16</Error>
  </Errors>
  <Warnings />
  <RequestedCommand />
  <Server>PHX01APIEXT12</Server>
  <GMTTimeDifference>--4:00</GMTTimeDifference>
  <ExecutionTime>0</ExecutionTime>
</ApiResponse>
   at Certify.Providers.DNS.NameCheap.DnsProviderNameCheap.<InvokeApiAsync>d__40.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Certify.Providers.DNS.NameCheap.DnsProviderNameCheap.<InvokeGetApiAsync>d__39.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Certify.Providers.DNS.NameCheap.DnsProviderNameCheap.<GetZonesBatchAsync>d__36.MoveNext()
2022-07-25 09:01:08.678 -04:00 [ERR] DNS update failed: NameCheap DNS API (Deprecated) :: Failed to create DNS record _acme-challenge.www.basspig.com: Domain www.basspig.com is not managed by this account!
2022-07-25 09:01:08.678 -04:00 [INF] Requesting Validation: www.basspig.com
2022-07-25 09:01:08.678 -04:00 [INF] Attempting Domain Validation: basspig.com
2022-07-25 09:01:08.678 -04:00 [INF] Registering and Validating basspig.com 
2022-07-25 09:01:08.678 -04:00 [INF] Preparing automated challenge responses (basspig.com)
2022-07-25 09:01:08.678 -04:00 [INF] DNS: Creating TXT Record '_acme-challenge.basspig.com' with value 'JpZLDfl6odbMeBlnCSzZSj7_GVcwSMMAFeQhPvBY0HQ', in Zone Id '' using API provider 'NameCheap DNS API (Deprecated)'
2022-07-25 09:01:08.830 -04:00 [ERR] Failed to get a batch of domain zones.
System.Exception: NameCheap API method https://api.namecheap.com/xml.response?Page=1&PageSize=99&SortBy=NAME&ApiUser=Basspig&ApiKey=4ac1f9ef4f044be1ae41681bb91aa29c&UserName=Basspig&Command=namecheap.domains.getList&ClientIp=68.114.83.217 returned an error status 'ERROR':
<?xml version="1.0" encoding="utf-8"?>
<ApiResponse Status="ERROR" xmlns="http://api.namecheap.com/xml.response">
  <Errors>
    <Error Number="1011150">Invalid request IP: 32.221.232.16</Error>
  </Errors>
  <Warnings />
  <RequestedCommand />
  <Server>PHX01APIEXT12</Server>
  <GMTTimeDifference>--4:00</GMTTimeDifference>
  <ExecutionTime>0</ExecutionTime>
</ApiResponse>
   at Certify.Providers.DNS.NameCheap.DnsProviderNameCheap.<InvokeApiAsync>d__40.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Certify.Providers.DNS.NameCheap.DnsProviderNameCheap.<InvokeGetApiAsync>d__39.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Certify.Providers.DNS.NameCheap.DnsProviderNameCheap.<GetZonesBatchAsync>d__36.MoveNext()
2022-07-25 09:01:08.830 -04:00 [ERR] DNS update failed: NameCheap DNS API (Deprecated) :: Failed to create DNS record _acme-challenge.basspig.com: Domain basspig.com is not managed by this account!
2022-07-25 09:01:08.830 -04:00 [INF] Requesting Validation: basspig.com
2022-07-25 09:01:08.830 -04:00 [INF] NameCheap DNS API (Deprecated) :: Failed to create DNS record _acme-challenge.basspig.com: Domain basspig.com is not managed by this account!
2022-07-25 09:01:09.080 -04:00 [INF] NameCheap DNS API (Deprecated) :: Failed to create DNS record _acme-challenge.basspig.com: Domain basspig.com is not managed by this account!
2022-07-25 09:01:09.080 -04:00 [INF] NameCheap DNS API (Deprecated) :: Failed to create DNS record _acme-challenge.basspig.com: Domain basspig.com is not managed by this account!
2022-07-25 10:01:06.416 -04:00 [INF] Previous renewals failed: 2. Renewal will be attempted within 48hrs.
2022-07-25 11:01:06.421 -04:00 [INF] Previous renewals failed: 2. Renewal will be attempted within 48hrs.
2022-07-25 12:01:06.436 -04:00 [INF] Previous renewals failed: 2. Renewal will be attempted within 48hrs.
2022-07-25 13:01:06.450 -04:00 [INF] Previous renewals failed: 2. Renewal will be attempted within 48hrs.
2022-07-25 14:01:06.460 -04:00 [INF] Previous renewals failed: 2. Renewal will be attempted within 48hrs.
2022-07-25 15:01:06.468 -04:00 [INF] Previous renewals failed: 2. Renewal will be attempted within 48hrs.
2022-07-25 16:01:06.470 -04:00 [INF] ---- Beginning Request [basspig] ----
2022-07-25 16:01:06.470 -04:00 [INF] Certify/5.6.5.0 (Windows; Microsoft Windows NT 10.0.19044.0) 
2022-07-25 16:01:06.486 -04:00 [INF] Beginning Certificate Request Process: basspig using ACME Provider:Certes
2022-07-25 16:01:06.486 -04:00 [INF] Requested identifiers to include on certificate: www.basspig.com;basspig.com
2022-07-25 16:01:06.486 -04:00 [INF] Beginning certificate order for requested domains
2022-07-25 16:01:06.767 -04:00 [INF] BeginCertificateOrder: creating/retrieving order. Retries remaining:2 
2022-07-25 16:01:07.298 -04:00 [INF] Created ACME Order: https://acme-v02.api.letsencrypt.org/acme/order/292865260/109983577306
2022-07-25 16:01:07.454 -04:00 [INF] Fetching Authorizations.
2022-07-25 16:01:07.907 -04:00 [INF] Got http-01 challenge https://acme-v02.api.letsencrypt.org/acme/chall-v3/134503928296/TFU12Q
2022-07-25 16:01:08.032 -04:00 [INF] Got dns-01 challenge https://acme-v02.api.letsencrypt.org/acme/chall-v3/134503928296/Vis6uw
2022-07-25 16:01:08.314 -04:00 [INF] Got http-01 challenge https://acme-v02.api.letsencrypt.org/acme/chall-v3/134503928306/wdPULw
2022-07-25 16:01:08.454 -04:00 [INF] Got dns-01 challenge https://acme-v02.api.letsencrypt.org/acme/chall-v3/134503928306/CytFfQ
2022-07-25 16:01:08.454 -04:00 [INF] Attempting Domain Validation: www.basspig.com
2022-07-25 16:01:08.454 -04:00 [INF] Registering and Validating www.basspig.com 
2022-07-25 16:01:08.454 -04:00 [INF] Preparing automated challenge responses (www.basspig.com)
2022-07-25 16:01:08.470 -04:00 [INF] DNS: Creating TXT Record '_acme-challenge.www.basspig.com' with value 'Avcxd_P0SHOqMviOHslsEaRAoNahAx8Npef7U1XAKhA', in Zone Id '' using API provider 'NameCheap DNS API (Deprecated)'
2022-07-25 16:01:08.689 -04:00 [ERR] Failed to get a batch of domain zones.
System.Exception: NameCheap API method https://api.namecheap.com/xml.response?Page=1&PageSize=99&SortBy=NAME&ApiUser=Basspig&ApiKey=4ac1f9ef4f044be1ae41681bb91aa29c&UserName=Basspig&Command=namecheap.domains.getList&ClientIp=68.114.83.217 returned an error status 'ERROR':
<?xml version="1.0" encoding="utf-8"?>
<ApiResponse Status="ERROR" xmlns="http://api.namecheap.com/xml.response">
  <Errors>
    <Error Number="1011150">Invalid request IP: 32.221.232.16</Error>
  </Errors>
  <Warnings />
  <RequestedCommand />
  <Server>PHX01APIEXT14</Server>
  <GMTTimeDifference>--4:00</GMTTimeDifference>
  <ExecutionTime>0</ExecutionTime>
</ApiResponse>
   at Certify.Providers.DNS.NameCheap.DnsProviderNameCheap.<InvokeApiAsync>d__40.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Certify.Providers.DNS.NameCheap.DnsProviderNameCheap.<InvokeGetApiAsync>d__39.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Certify.Providers.DNS.NameCheap.DnsProviderNameCheap.<GetZonesBatchAsync>d__36.MoveNext()
2022-07-25 16:01:08.704 -04:00 [ERR] DNS update failed: NameCheap DNS API (Deprecated) :: Failed to create DNS record _acme-challenge.www.basspig.com: Domain www.basspig.com is not managed by this account!
2022-07-25 16:01:08.704 -04:00 [INF] Requesting Validation: www.basspig.com
2022-07-25 16:01:08.704 -04:00 [INF] Attempting Domain Validation: basspig.com
2022-07-25 16:01:08.704 -04:00 [INF] Registering and Validating basspig.com 
2022-07-25 16:01:08.704 -04:00 [INF] Preparing automated challenge responses (basspig.com)
2022-07-25 16:01:08.704 -04:00 [INF] DNS: Creating TXT Record '_acme-challenge.basspig.com' with value 'JpZLDfl6odbMeBlnCSzZSj7_GVcwSMMAFeQhPvBY0HQ', in Zone Id '' using API provider 'NameCheap DNS API (Deprecated)'
2022-07-25 16:01:08.829 -04:00 [ERR] Failed to get a batch of domain zones.
System.Exception: NameCheap API method https://api.namecheap.com/xml.response?Page=1&PageSize=99&SortBy=NAME&ApiUser=Basspig&ApiKey=4ac1f9ef4f044be1ae41681bb91aa29c&UserName=Basspig&Command=namecheap.domains.getList&ClientIp=68.114.83.217 returned an error status 'ERROR':
<?xml version="1.0" encoding="utf-8"?>
<ApiResponse Status="ERROR" xmlns="http://api.namecheap.com/xml.response">
  <Errors>
    <Error Number="1011150">Invalid request IP: 32.221.232.16</Error>
  </Errors>
  <Warnings />
  <RequestedCommand />
  <Server>PHX01APIEXT13</Server>
  <GMTTimeDifference>--4:00</GMTTimeDifference>
  <ExecutionTime>0</ExecutionTime>
</ApiResponse>
   at Certify.Providers.DNS.NameCheap.DnsProviderNameCheap.<InvokeApiAsync>d__40.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Certify.Providers.DNS.NameCheap.DnsProviderNameCheap.<InvokeGetApiAsync>d__39.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Certify.Providers.DNS.NameCheap.DnsProviderNameCheap.<GetZonesBatchAsync>d__36.MoveNext()
2022-07-25 16:01:08.845 -04:00 [ERR] DNS update failed: NameCheap DNS API (Deprecated) :: Failed to create DNS record _acme-challenge.basspig.com: Domain basspig.com is not managed by this account!
2022-07-25 16:01:08.845 -04:00 [INF] Requesting Validation: basspig.com
2022-07-25 16:01:08.845 -04:00 [INF] NameCheap DNS API (Deprecated) :: Failed to create DNS record _acme-challenge.basspig.com: Domain basspig.com is not managed by this account!
2022-07-25 16:01:09.173 -04:00 [INF] NameCheap DNS API (Deprecated) :: Failed to create DNS record _acme-challenge.basspig.com: Domain basspig.com is not managed by this account!
2022-07-25 16:01:09.173 -04:00 [INF] NameCheap DNS API (Deprecated) :: Failed to create DNS record _acme-challenge.basspig.com: Domain basspig.com is not managed by this account!
2022-07-25 17:01:06.483 -04:00 [INF] Previous renewals failed: 4. Renewal will be attempted within 48hrs.
2022-07-25 18:01:06.497 -04:00 [INF] Previous renewals failed: 4. Renewal will be attempted within 48hrs.
2022-07-25 19:01:06.504 -04:00 [INF] Previous renewals failed: 4. Renewal will be attempted within 48hrs.
2022-07-25 20:01:06.513 -04:00 [INF] Previous renewals failed: 4. Renewal will be attempted within 48hrs.
2022-07-25 21:01:06.514 -04:00 [INF] Previous renewals failed: 4. Renewal will be attempted within 48hrs.
2022-07-25 22:01:06.513 -04:00 [INF] Previous renewals failed: 4. Renewal will be attempted within 48hrs.
2022-07-25 23:01:06.523 -04:00 [INF] Previous renewals failed: 4. Renewal will be attempted within 48hrs.
2022-07-26 00:01:06.535 -04:00 [INF] Previous renewals failed: 4. Renewal will be attempted within 48hrs.
2022-07-26 01:01:06.558 -04:00 [INF] ---- Beginning Request [basspig] ----
2022-07-26 01:01:06.558 -04:00 [INF] Certify/5.6.5.0 (Windows; Microsoft Windows NT 10.0.19044.0) 
2022-07-26 01:01:06.574 -04:00 [INF] Beginning Certificate Request Process: basspig using ACME Provider:Certes
2022-07-26 01:01:06.574 -04:00 [INF] Requested identifiers to include on certificate: www.basspig.com;basspig.com
2022-07-26 01:01:06.574 -04:00 [INF] Beginning certificate order for requested domains
2022-07-26 01:01:06.855 -04:00 [INF] BeginCertificateOrder: creating/retrieving order. Retries remaining:2 
2022-07-26 01:01:07.402 -04:00 [INF] Created ACME Order: https://acme-v02.api.letsencrypt.org/acme/order/292865260/109983577306
2022-07-26 01:01:07.590 -04:00 [INF] Fetching Authorizations.
2022-07-26 01:01:08.043 -04:00 [INF] Got http-01 challenge https://acme-v02.api.letsencrypt.org/acme/chall-v3/134503928296/TFU12Q
2022-07-26 01:01:08.183 -04:00 [INF] Got dns-01 challenge https://acme-v02.api.letsencrypt.org/acme/chall-v3/134503928296/Vis6uw
2022-07-26 01:01:08.480 -04:00 [INF] Got http-01 challenge https://acme-v02.api.letsencrypt.org/acme/chall-v3/134503928306/wdPULw
2022-07-26 01:01:08.624 -04:00 [INF] Got dns-01 challenge https://acme-v02.api.letsencrypt.org/acme/chall-v3/134503928306/CytFfQ
2022-07-26 01:01:08.624 -04:00 [INF] Attempting Domain Validation: www.basspig.com
2022-07-26 01:01:08.624 -04:00 [INF] Registering and Validating www.basspig.com 
2022-07-26 01:01:08.624 -04:00 [INF] Preparing automated challenge responses (www.basspig.com)
2022-07-26 01:01:08.630 -04:00 [INF] DNS: Creating TXT Record '_acme-challenge.www.basspig.com' with value 'Avcxd_P0SHOqMviOHslsEaRAoNahAx8Npef7U1XAKhA', in Zone Id '' using API provider 'NameCheap DNS API (Deprecated)'
2022-07-26 01:01:08.802 -04:00 [ERR] Failed to get a batch of domain zones.
System.Exception: NameCheap API method https://api.namecheap.com/xml.response?Page=1&PageSize=99&SortBy=NAME&ApiUser=Basspig&ApiKey=4ac1f9ef4f044be1ae41681bb91aa29c&UserName=Basspig&Command=namecheap.domains.getList&ClientIp=68.114.83.217 returned an error status 'ERROR':
<?xml version="1.0" encoding="utf-8"?>
<ApiResponse Status="ERROR" xmlns="http://api.namecheap.com/xml.response">
  <Errors>
    <Error Number="1011150">Invalid request IP: 32.221.232.16</Error>
  </Errors>
  <Warnings />
  <RequestedCommand />
  <Server>PHX01APIEXT11</Server>
  <GMTTimeDifference>--4:00</GMTTimeDifference>
  <ExecutionTime>0</ExecutionTime>
</ApiResponse>
   at Certify.Providers.DNS.NameCheap.DnsProviderNameCheap.<InvokeApiAsync>d__40.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Certify.Providers.DNS.NameCheap.DnsProviderNameCheap.<InvokeGetApiAsync>d__39.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Certify.Providers.DNS.NameCheap.DnsProviderNameCheap.<GetZonesBatchAsync>d__36.MoveNext()
2022-07-26 01:01:08.802 -04:00 [ERR] DNS update failed: NameCheap DNS API (Deprecated) :: Failed to create DNS record _acme-challenge.www.basspig.com: Domain www.basspig.com is not managed by this account!
2022-07-26 01:01:08.802 -04:00 [INF] Requesting Validation: www.basspig.com
2022-07-26 01:01:08.818 -04:00 [INF] Attempting Domain Validation: basspig.com
2022-07-26 01:01:08.818 -04:00 [INF] Registering and Validating basspig.com 
2022-07-26 01:01:08.818 -04:00 [INF] Preparing automated challenge responses (basspig.com)
2022-07-26 01:01:08.818 -04:00 [INF] DNS: Creating TXT Record '_acme-challenge.basspig.com' with value 'JpZLDfl6odbMeBlnCSzZSj7_GVcwSMMAFeQhPvBY0HQ', in Zone Id '' using API provider 'NameCheap DNS API (Deprecated)'
2022-07-26 01:01:08.943 -04:00 [ERR] Failed to get a batch of domain zones.
System.Exception: NameCheap API method https://api.namecheap.com/xml.response?Page=1&PageSize=99&SortBy=NAME&ApiUser=Basspig&ApiKey=4ac1f9ef4f044be1ae41681bb91aa29c&UserName=Basspig&Command=namecheap.domains.getList&ClientIp=68.114.83.217 returned an error status 'ERROR':
<?xml version="1.0" encoding="utf-8"?>
<ApiResponse Status="ERROR" xmlns="http://api.namecheap.com/xml.response">
  <Errors>
    <Error Number="1011150">Invalid request IP: 32.221.232.16</Error>
  </Errors>
  <Warnings />
  <RequestedCommand />
  <Server>PHX01APIEXT12</Server>
  <GMTTimeDifference>--4:00</GMTTimeDifference>
  <ExecutionTime>0</ExecutionTime>
</ApiResponse>
   at Certify.Providers.DNS.NameCheap.DnsProviderNameCheap.<InvokeApiAsync>d__40.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Certify.Providers.DNS.NameCheap.DnsProviderNameCheap.<InvokeGetApiAsync>d__39.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Certify.Providers.DNS.NameCheap.DnsProviderNameCheap.<GetZonesBatchAsync>d__36.MoveNext()
2022-07-26 01:01:08.943 -04:00 [ERR] DNS update failed: NameCheap DNS API (Deprecated) :: Failed to create DNS record _acme-challenge.basspig.com: Domain basspig.com is not managed by this account!
2022-07-26 01:01:08.943 -04:00 [INF] Requesting Validation: basspig.com
2022-07-26 01:01:08.943 -04:00 [INF] NameCheap DNS API (Deprecated) :: Failed to create DNS record _acme-challenge.basspig.com: Domain basspig.com is not managed by this account!
2022-07-26 01:01:09.208 -04:00 [INF] NameCheap DNS API (Deprecated) :: Failed to create DNS record _acme-challenge.basspig.com: Domain basspig.com is not managed by this account!
2022-07-26 01:01:09.224 -04:00 [INF] NameCheap DNS API (Deprecated) :: Failed to create DNS record _acme-challenge.basspig.com: Domain basspig.com is not managed by this account!
2022-07-26 02:01:06.558 -04:00 [INF] Previous renewals failed: 6. Renewal will be attempted within 48hrs.
2022-07-26 03:01:06.558 -04:00 [INF] Previous renewals failed: 6. Renewal will be attempted within 48hrs.
2022-07-26 04:01:06.574 -04:00 [INF] Previous renewals failed: 6. Renewal will be attempted within 48hrs.
2022-07-26 05:01:04.600 -04:00 [INF] Previous renewals failed: 6. Renewal will be attempted within 48hrs.
2022-07-26 06:01:04.589 -04:00 [INF] Previous renewals failed: 6. Renewal will be attempted within 48hrs.
2022-07-26 07:01:04.598 -04:00 [INF] Previous renewals failed: 6. Renewal will be attempted within 48hrs.
2022-07-26 08:01:04.613 -04:00 [INF] Previous renewals failed: 6. Renewal will be attempted within 48hrs.
2022-07-26 09:01:04.629 -04:00 [INF] Previous renewals failed: 6. Renewal will be attempted within 48hrs.
2022-07-26 10:01:04.634 -04:00 [INF] Previous renewals failed: 6. Renewal will be attempted within 48hrs.
2022-07-26 11:01:04.639 -04:00 [INF] Previous renewals failed: 6. Renewal will be attempted within 48hrs.
2022-07-26 12:01:04.652 -04:00 [INF] ---- Beginning Request [basspig] ----
2022-07-26 12:01:04.652 -04:00 [INF] Certify/5.6.5.0 (Windows; Microsoft Windows NT 10.0.19044.0) 
2022-07-26 12:01:04.668 -04:00 [INF] Beginning Certificate Request Process: basspig using ACME Provider:Certes
2022-07-26 12:01:04.668 -04:00 [INF] Requested identifiers to include on certificate: www.basspig.com;basspig.com
2022-07-26 12:01:04.668 -04:00 [INF] Beginning certificate order for requested domains
2022-07-26 12:01:04.949 -04:00 [INF] BeginCertificateOrder: creating/retrieving order. Retries remaining:2 
2022-07-26 12:01:05.484 -04:00 [INF] Created ACME Order: https://acme-v02.api.letsencrypt.org/acme/order/292865260/109983577306
2022-07-26 12:01:05.624 -04:00 [INF] Fetching Authorizations.
2022-07-26 12:01:06.093 -04:00 [INF] Got http-01 challenge https://acme-v02.api.letsencrypt.org/acme/chall-v3/134503928296/TFU12Q
2022-07-26 12:01:06.234 -04:00 [INF] Got dns-01 challenge https://acme-v02.api.letsencrypt.org/acme/chall-v3/134503928296/Vis6uw
2022-07-26 12:01:06.679 -04:00 [INF] Got http-01 challenge https://acme-v02.api.letsencrypt.org/acme/chall-v3/134503928306/wdPULw
2022-07-26 12:01:06.821 -04:00 [INF] Got dns-01 challenge https://acme-v02.api.letsencrypt.org/acme/chall-v3/134503928306/CytFfQ
2022-07-26 12:01:06.821 -04:00 [INF] Attempting Domain Validation: www.basspig.com
2022-07-26 12:01:06.821 -04:00 [INF] Registering and Validating www.basspig.com 
2022-07-26 12:01:06.837 -04:00 [INF] Preparing automated challenge responses (www.basspig.com)
2022-07-26 12:01:06.837 -04:00 [INF] DNS: Creating TXT Record '_acme-challenge.www.basspig.com' with value 'Avcxd_P0SHOqMviOHslsEaRAoNahAx8Npef7U1XAKhA', in Zone Id '' using API provider 'NameCheap DNS API (Deprecated)'
2022-07-26 12:01:06.993 -04:00 [ERR] Failed to get a batch of domain zones.
System.Exception: NameCheap API method https://api.namecheap.com/xml.response?Page=1&PageSize=99&SortBy=NAME&ApiUser=Basspig&ApiKey=4ac1f9ef4f044be1ae41681bb91aa29c&UserName=Basspig&Command=namecheap.domains.getList&ClientIp=68.114.83.217 returned an error status 'ERROR':
<?xml version="1.0" encoding="utf-8"?>
<ApiResponse Status="ERROR" xmlns="http://api.namecheap.com/xml.response">
  <Errors>
    <Error Number="1011150">Invalid request IP: 32.221.232.16</Error>
  </Errors>
  <Warnings />
  <RequestedCommand />
  <Server>PHX01APIEXT13</Server>
  <GMTTimeDifference>--4:00</GMTTimeDifference>
  <ExecutionTime>0</ExecutionTime>
</ApiResponse>
   at Certify.Providers.DNS.NameCheap.DnsProviderNameCheap.<InvokeApiAsync>d__40.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Certify.Providers.DNS.NameCheap.DnsProviderNameCheap.<InvokeGetApiAsync>d__39.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Certify.Providers.DNS.NameCheap.DnsProviderNameCheap.<GetZonesBatchAsync>d__36.MoveNext()
2022-07-26 12:01:07.009 -04:00 [ERR] DNS update failed: NameCheap DNS API (Deprecated) :: Failed to create DNS record _acme-challenge.www.basspig.com: Domain www.basspig.com is not managed by this account!
2022-07-26 12:01:07.009 -04:00 [INF] Requesting Validation: www.basspig.com
2022-07-26 12:01:07.009 -04:00 [INF] Attempting Domain Validation: basspig.com
2022-07-26 12:01:07.009 -04:00 [INF] Registering and Validating basspig.com 
2022-07-26 12:01:07.009 -04:00 [INF] Preparing automated challenge responses (basspig.com)
2022-07-26 12:01:07.009 -04:00 [INF] DNS: Creating TXT Record '_acme-challenge.basspig.com' with value 'JpZLDfl6odbMeBlnCSzZSj7_GVcwSMMAFeQhPvBY0HQ', in Zone Id '' using API provider 'NameCheap DNS API (Deprecated)'
2022-07-26 12:01:07.149 -04:00 [ERR] Failed to get a batch of domain zones.
System.Exception: NameCheap API method https://api.namecheap.com/xml.response?Page=1&PageSize=99&SortBy=NAME&ApiUser=Basspig&ApiKey=4ac1f9ef4f044be1ae41681bb91aa29c&UserName=Basspig&Command=namecheap.domains.getList&ClientIp=68.114.83.217 returned an error status 'ERROR':
<?xml version="1.0" encoding="utf-8"?>
<ApiResponse Status="ERROR" xmlns="http://api.namecheap.com/xml.response">
  <Errors>
    <Error Number="1011150">Invalid request IP: 32.221.232.16</Error>
  </Errors>
  <Warnings />
  <RequestedCommand />
  <Server>PHX01APIEXT13</Server>
  <GMTTimeDifference>--4:00</GMTTimeDifference>
  <ExecutionTime>0</ExecutionTime>
</ApiResponse>
   at Certify.Providers.DNS.NameCheap.DnsProviderNameCheap.<InvokeApiAsync>d__40.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Certify.Providers.DNS.NameCheap.DnsProviderNameCheap.<InvokeGetApiAsync>d__39.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Certify.Providers.DNS.NameCheap.DnsProviderNameCheap.<GetZonesBatchAsync>d__36.MoveNext()
2022-07-26 12:01:07.149 -04:00 [ERR] DNS update failed: NameCheap DNS API (Deprecated) :: Failed to create DNS record _acme-challenge.basspig.com: Domain basspig.com is not managed by this account!
2022-07-26 12:01:07.149 -04:00 [INF] Requesting Validation: basspig.com
2022-07-26 12:01:07.149 -04:00 [INF] NameCheap DNS API (Deprecated) :: Failed to create DNS record _acme-challenge.basspig.com: Domain basspig.com is not managed by this account!
2022-07-26 12:01:07.582 -04:00 [INF] NameCheap DNS API (Deprecated) :: Failed to create DNS record _acme-challenge.basspig.com: Domain basspig.com is not managed by this account!
2022-07-26 12:01:07.582 -04:00 [INF] NameCheap DNS API (Deprecated) :: Failed to create DNS record _acme-challenge.basspig.com: Domain basspig.com is not managed by this account!
2022-07-26 13:01:04.667 -04:00 [INF] Previous renewals failed: 8. Renewal will be attempted within 48hrs.
2022-07-26 14:01:04.680 -04:00 [INF] Previous renewals failed: 8. Renewal will be attempted within 48hrs.
2022-07-26 15:01:04.683 -04:00 [INF] Previous renewals failed: 8. Renewal will be attempted within 48hrs.
2022-07-26 16:01:04.686 -04:00 [INF] Previous renewals failed: 8. Renewal will be attempted within 48hrs.
2022-07-26 17:01:04.691 -04:00 [INF] Previous renewals failed: 8. Renewal will be attempted within 48hrs.
2022-07-26 18:01:04.693 -04:00 [INF] Previous renewals failed: 8. Renewal will be attempted within 48hrs.
2022-07-26 19:01:04.695 -04:00 [INF] Previous renewals failed: 8. Renewal will be attempted within 48hrs.
2022-07-26 20:01:04.707 -04:00 [INF] Previous renewals failed: 8. Renewal will be attempted within 48hrs.
2022-07-26 21:01:04.716 -04:00 [INF] Previous renewals failed: 8. Renewal will be attempted within 48hrs.
2022-07-26 21:36:14.511 -04:00 [INF] One or more tests failed
2022-07-26 21:36:33.847 -04:00 [INF] Previous renewals failed: 8. Renewal will be attempted within 48hrs.
2022-07-26 21:47:58.499 -04:00 [INF] One or more tests failed
2

Namecheap has a weird thing where they require you to register which IP address you are coming from. It looks like you have perhaps changed IP address?

1 Like
3

You’re right. I got fiber on June 27, new ISP. I’ll go fix that. Thanks for reminding me of that feature!

1 Like
4

I updated the IP address at NameCheap, but I’m still getting the error when I request cert:

image
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5

It looks like our old NameCheap DNS integration is determined that your credentials are either wrong or are not returning the records they should be.

Can you try changing the DNS provider to “Namecheap DNS API (using Posh-ACME)”, under the Authorization tab? This is the newer namecheap API provider. You will need to add credentials again with the same information (API username and API key).

6

After several hours, I was finally able to renew my certs.

But I did look into the instructions for updating to the new credentials. However, I got stuck at the credentials dropdown–I can’t enter the string I got from the API at Namecheap there. How do I do that? is there a step by step instruction?

The instructions at Namecheap - Posh-ACME (poshac.me) seem incomplete and there’s some code in there.

image

7

Thanks the instructions for the namecheap provider do assume you are using Posh-ACME directly (it’s a Powershell scripting module). We wrap that stuff so you don’t have to do the code bits, but you still need to provide the credentials. In our UI next to the Credentials list there should be a “New” button that allows you to enter a new credential and save it. It’s possible you need to resize the window to make it bigger so you can see that option.

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1 Like
8

Ah! Not enough screen space! Okay, I was able to fix that and see the “New” button that was concealed before.
Did the process and it seems to work. I tested the new config and it passed.

Thanks for your help!

1 Like