Hello.
Due to our workflow, we want the certificates (Let’s Encrypt) to renew 14 days before expiration instead of the default 30 days. The settings are configured, but these settings are not being applied. Why is this happening and how can we fix it?
Hi, this is almost certainly a result of ACME ARI (automated renewal info):draft-ietf-acme-ari-08 - Automated Certificate Management Environment (ACME) Renewal Information (ARI) Extension
ARI defers to the certificate authority if they say that a cert should be renewed earlier than planned. We don’t currently have an option to ignore ARI (because if a cert got mass revoked by the CA the ARI info would help).
You are a customer with an active license, so if you wish us to investigate this further privately you can email support at certifytheweb.com with the log file for your managed certificate (from the status tab) plus all of the session*.log files from C:\ProgramData\certify\logs
