We are testing the program and tested it out on a website. It was working for few days however it started to send us failure notifications like below:
Certify SSL Manager - Renewal Failure Notice - SmarterMail
The SSL Certificate renewal has failed 14 times for the managed site SmarterMail on server GL-> WIN01. Please either check the configuration of this site or disable Auto Renew for this >
managed site in the Certify SSL Manager app on your web server.
The first time we checked this and there was no issue on the renewal of certificate and even the log files were clean. We thought it was a one time mistake of the program however we keep receiving this notification but the certificate doesn’t have any problem.
We doubled checked on program and all tests were okay.
Where does this Failure Notification is coming from?