No account exists with the provided key

1

I’m an error with the new protocol ACME:
(Inner Exception #0) Certes.AcmeRequestException: Fail to load resource from ‘https://acme-staging-v02.api.letsencrypt.org/acme/new-acct’.
urn:ietf:params:acme:error:accountDoesNotExist: No account exists with the provided key

2

Hi, you are using a debug build of the app with your live account settings.

You need a release build of the app instead (just use the build from https://certifytheweb.com) or you can set the email address under ‘Settings’ again which will switch you to a Staging account (i.e. test, you cannot use the Let’s Encrypt staging api for real certificates).

If you did not build the app yourself and you are not using the official release you should use extreme caution and check for malware, then switch to the official build.

3

HI,

Now I’am changed for the account official but arrived the same message.

2019-11-28 10:39:58.7220 Info 13 - acme: https://acme-v02.api.letsencrypt.org/acme/order/72703177/1619972090
2019-11-28 10:40:00.0949 Error An exception occurred while requesting certificates: One or more errors occurred. System.AggregateException: One or more errors occurred. —> Certes.AcmeRequestException: Fail to load resource from ‘https://acme-v02.api.letsencrypt.org/acme/new-acct’.
urn:ietf:params:acme:error:accountDoesNotExist: No account exists with the provided key

4

Can you explain a bit more about how you arrived at this situation? It doesn’t seem like you just downloaded the app and ran it normally?