On a Windows Server 2016 we can access internally the Remote App/RdWeb feature, but not externally, with the error:
Remote Desktop can’t connect to the remove computer “SERVER.LOCALDOMAIN.LOCAL” for one of these reasons:
- Your user account is not authorized to access the RD Gateway “remote.domain.com”
- Your computer is not authorizes to access the RD Gateway “remote.domain.com”
- You are using an incompatible authentication mehtod (for example, the RD Gateway might be expecting a smart card but you provided a password)
Best Practices Analizes for this server points just one warning:
The Remote Desktop Gateway (RD Gateway) server Secure Sockets Layer (SSL) certificate may not have a valid certificate subject name.
If the RD Gateway server is configured to use an SSL certificate with a certificate subject name that is not valid, users cannot connect to internal network resources (computers) through the RD Gateway server.
Use the RD Gateway Manager tool to select a valid SSL certificate for the RD Gateway server to use.
BPA model version: 2.0
Any help will be greatly appreciated! We are stuck on this issue for quite some time know.