The website root path for <site name> could not be determined

Question
1

Hello everyone,

I am receiving the following error message when testing any certificate configuration:

The website root path for <site name> could not be determined.

How do I enable verbose logging so that I can see more than just “One or more tests failed” in the log file?

I believe this is likely a NTFS permissions issue, but I cannot find any documentation detailing the file system permissions required.

Thank you.

Rob

2

Hi Rob, I’ve replied to your email. I was asking whether your IIS Site ID could have changed (through re-creating your IIS site?). There’s also the question of are you running as a default config or not? The background service runs as Local System to avoid various permission issues, sometimes Systems permission has been removed but it’s unusual.

3

Can you please post the solution to this in the forum? I’m having the same issue. My IIS Site ID has not changes and permissions are correct.

4

HI, try editing your managed certificate, select a different IIS site then re-select the correct IIS site. I suspect somehow the Site ID is incorrect. If that doesn’t work manually set the Authorization > (http-01) Site Root Directory root path to the base directory (such as C:\inetpub\wwwroot\examplesite

Note that the SiteID and path are not important unless the app needs to use IIS as a fallback for http validation, but an invalid value will cause the Test option to fail. By default the app uses a temporary http challenge server instead so the website root path is not important in that case.