Certify The Web - Support Community

Topic	Replies	Views	Activity
Important: "Service Not Started" issue caused by Windows Update Announcements We are receiving reports of app users encountering “Service Not Started” errors when opening the UI, even though the Certify service is still running. [This issue also affected thousands of other applications worldwide a…	1	220	October 16, 2025
Welcome to our community	4	3418	April 21, 2018
New Hub install not loading through UI Question	2	5	October 24, 2025
Windows11: RDP cert install not work without wmic Question	1	26	October 13, 2025
Revocation Reason while revoking the certificate Question	1	17	October 12, 2025
Licensing for Certificate Manager	1	27	October 8, 2025
Difference betweeen Sectigo OV and Enterprise? Question	2	20	September 25, 2025
Automated DCV when public DNS is owned by ISP? Question	11	33	September 25, 2025
Renewal monitoring dashboard for Certbot, acme.sh etc Announcements	4	342	September 17, 2025
Linux debian 11 apache2 404 [Forbidden :: urn:ietf:params:acme:error:unauthorized]	1	11	September 16, 2025
Certify Management Hub Linux tarball for ARM64 is missing SQLite.Interop.dll Question	12	40	September 12, 2025
Certificate Renewal Succeeds but Certify The Web Requires CN and 3072-bit Public Key to Avoid SSL Protocol Error Question	4	19	August 27, 2025
Is it necessary for the ACME URL and the target site to be hosted on the same IIS server? Question	2	28	August 26, 2025
Add existing certificate into Certify the web	1	33	August 16, 2025
Deploy in Exchange hybrid Question	1	44	August 8, 2025
Management hub and acme.sh Question	12	69	August 8, 2025
CLI not adding site	2	29	July 30, 2025
DNS update failed: GoDaddy DNS API :: Failed to determine root domain in zone	7	3342	July 26, 2025
Unable to join an instance to the hub Question	5	52	July 20, 2025
Automating the complete end to end certifyTheWeb process through Ansible	1	38	July 17, 2025
Cannot bring up the Certify the Web App Question	2	42	July 11, 2025
Timing Cert Renewal Question	2	38	July 11, 2025
Validation failed Question	1	40	July 9, 2025
Hub Alpha - Advanced ACME account settings Question	2	49	June 27, 2025
Certificates with different account Settings	5	53	June 13, 2025
New Install / Instant Error and Close (another) Question	2	46	June 5, 2025
Renew Cert Error Question	1	166	June 4, 2025
Automating certificate renewal via Powershell for RD Connection Broker SSO, RD Conenction Broker Publishing, RD Web Access, and RD Gateway	17	2882	June 1, 2025
Trying to get a Cloud Managed License	3	46	May 30, 2025
Fix: "Could not create SSL/TLS secure channel." when attempting a certificate order with Let's Encrypt (or "CA ACME Directory is not accessible") Announcements	2	1798	June 5, 2025

Important: "Service Not Started" issue caused by Windows Update

We are receiving reports of app users encountering “Service Not Started” errors when opening the UI, even though the Certify service is still running. [This issue also affected thousands of other applications worldwide a…